Next-Gen AI Omnichannel Commerce•WhatsApp, Messenger & Telegram

One Unified Inbox.
Limitless AI Automations.
Effortless Social Commerce.

Unify WhatsApp, Facebook Messenger, Instagram, and Telegram into a high-velocity team inbox. Empower your agents with RAG-trained AI Copilot, in-chat instant checkout, and 1-click courier dispatch.

No credit card required
2-minute setup
bKash, Nagad & Steadfast ready
Live Sync Active
TS
Tahmina Sultana
WhatsApp Business•+880 1712-345678
AI Copilot Active
Hi! Do you have the Premium Linen Casual Shirt (Navy Blue - Size L) in stock? How quickly can you deliver to Dhanmondi, Dhaka?
10:42 AM
AI Smart Reply (Catalog RAG match 98%)
Insert & Send ↵

"Yes, Tahmina! We have 4 units of Navy Blue (Size L) in stock. Standard delivery to Dhanmondi takes 24 hours via Steadfast Courier for ৳60. Would you like me to generate your order link?"

Yes, Tahmina! We have 4 units of Navy Blue (Size L) in stock. Delivery to Dhanmondi takes 24 hours via Steadfast Courier for ৳60. I've prepared your instant order summary on the right! 🛍️
10:43 AM • Delivered
Type your reply or type / to use AI snippet...
99.9%
Platform Uptime

Enterprise-grade Redis & Postgres multi-tenant reliability

4.8x
Faster Resolution

Contextual RAG Copilot smart suggestions & instant replies

35%+
Cart Conversion Lift

Direct in-chat cart builder with instant bKash & Nagad checkout

50k+
Daily Interactions

Automated conversations, webhook deliveries & parcel dispatches

Unified Ecosystem & Certified Integrations

WhatsApp Cloud API Certified
Meta Messenger & Instagram DM
Telegram Bot Infrastructure
bKash & Nagad Instant MFS
Steadfast & Pathao Logistics
pgvector RAG Knowledge Engine
Enterprise-Grade Architecture

Everything You Need to Scale Social Commerce & Support

Eliminate fragmented tools. Digitrix Connect consolidates customer communication, AI intelligence, payments, and parcel logistics into one unified powerhouse.

Real-time Messaging

Unified Omnichannel Inbox

Manage customer chats from WhatsApp Business, Messenger, Instagram, and Telegram in one shared workspace with collision detection, agent assignment, and SLA timers.

Shared team inbox with live typing indicators
WhatsApp, Messenger, IG & Telegram synced
Internal agent notes & ticket transfers
Semantic Vector Search

RAG-Powered AI Copilot

Ground AI responses in your catalog and knowledge base using pgvector. Generates accurate, bilingual (Bengali & English) answers in 0.4 seconds with human takeover fallback.

Bilingual Bengali & English comprehension
Embeds store policies & product specs
1-click agent review & instant insertion
Social Commerce

In-Chat Conversational Commerce

Turn conversations into transactions without sending customers away. Search inventory, build dynamic carts, calculate shipping, and generate checkout links directly in chat.

In-chat product catalog search & variant selection
Dynamic cart builder with instant coupon logic
Real-time inventory reserve synchronization
Fintech & MFS

Instant Payment Gateways

Collect payments instantly via bKash, Nagad, SSLCommerz, and Stripe with automated webhook verification and instant invoice receipt delivery.

Direct bKash & Nagad instant merchant checkout
Automated TrxID validation webhook listener
Cash on Delivery (COD) verification workflows
Logistics Automation

1-Click Courier & Parcel Dispatch

Seamlessly generate waybills and consignments for Steadfast Courier, Pathao, and RedX without copy-pasting addresses or customer phone numbers.

Automated parcel booking with 1 click
Real-time tracking link sent to customer
Delivery status webhook sync with CRM
Marketing & CRM

Workflows & Broadcast Campaigns

Trigger automated responses on keyword matches, re-engage abandoned carts, and launch targeted promotional broadcast campaigns with granular analytics.

No-code visual trigger rules & auto-replies
Segmented customer broadcast messaging
CSAT customer satisfaction survey ratings
Interactive Workflow Tour

See the Platform in Action

Click across the core workflows below to explore how Digitrix Connect turns complex omnichannel operations into an intuitive, high-speed experience.

Unified Multi-Channel Agent Workspace

Customer conversations from WhatsApp, Messenger, and Telegram consolidated with collision detection and live assignments.

Response SLA: < 2 mins
WhatsApp Business12 Open
Karim Store BD

"Can you deliver 50 units of the wireless headset to Uttara today?"

Assigned to: Agent SarahHigh Priority
Facebook Messenger8 Open
Nadia Rahman

"Order #ORD-7729 tracking says delayed. Can you verify with Steadfast?"

Assigned to: Agent TanvirPending Courier
Telegram Bot API4 Open
Zubair Ahmed

"I want to know if EMI facility is available for Nagad payments."

Assigned to: AI CopilotAuto-Resolved
Extensible Ecosystem

Connects With Your Entire Commerce Stack

Plug-and-play integrations with the messaging platforms your customers use daily, the payment methods they trust, and the couriers that deliver your products.

Omnichannel Channels

Direct connection with official messaging APIs and webhooks.

WhatsApp Business API
Official Cloud API
Verified
Facebook Messenger
Meta Graph API
Verified
Instagram Direct
Meta Graph API
Verified
Telegram Bot API
Webhook Sync
Active
Live Website Chat
Embeddable JS Widget
Native
View Documentation

Fintech & Payments

Accept instant payments with automatic TrxID webhook verification.

bKash Merchant Gateway
Tokenized Checkout
Native
Nagad Payment API
Instant Verification
Native
SSLCommerz
Aggregated Gateway
Active
Stripe
Global Cards & Wallets
Active
Cash on Delivery (COD)
Automated OTP Verification
Built-in
View Documentation

Logistics & Couriers

Automate parcel booking, pickup requests, and tracking sync.

Steadfast Courier
Consignment API & Webhooks
Native
Pathao Courier
City & Inter-City Logistics
Native
RedX Express
Nationwide Hubs
Active
Manual Self-Delivery
Store Rider Assignment
Built-in
View Documentation
Custom REST Webhooks & Open API
Integrate with WooCommerce, Shopify, ERPs, or custom in-house systems with real-time payload listeners.
Explore API Docs
Transparent Subscription Plans

Predictable Pricing for High-Growth Merchants

No surprise billing or hidden transaction percentages. Upgrade, downgrade, or cancel anytime.

Free Trial

14-day evaluation sandbox for growing merchants testing omnichannel AI capabilities.

৳0BDT /month
Team Seats:2 Team Members
Channel Limits:1 Channel (WhatsApp)
Orders Allowed:100 Orders / mo
AI Token Quota:10,000 AI Tokens
Included Capabilities:
WhatsApp Cloud API integration
AI Copilot preview & smart suggestions
Product catalog management
Manual digital invoice generation
Standard community support
Start Free 14-Day Trial

Starter Tier

Essential omnichannel automation and CRM for boutique e-commerce stores.

৳2,500BDT /month
Team Seats:5 Team Members
Channel Limits:2 Channels (WhatsApp + Messenger)
Orders Allowed:1,000 Orders / mo
AI Token Quota:100,000 AI Tokens
Included Capabilities:
WhatsApp & Facebook Messenger
In-chat conversational cart builder
bKash & Nagad instant checkout links
Steadfast & Pathao courier booking
Customer CRM with order histories
Priority email & chat support
Choose Starter
Most Popular Choice

Growth Tier

Scale omnichannel sales, automated workflows, and RAG knowledge search across high-velocity teams.

৳6,500BDT /month
Team Seats:15 Team Members
Channel Limits:5 Channels (All Supported)
Orders Allowed:5,000 Orders / mo
AI Token Quota:500,000 AI Tokens
Included Capabilities:
All Channels: WhatsApp, Messenger, IG & Telegram
pgvector RAG Knowledge Base engine
Unlimited AI Copilot contextual replies
Visual workflow auto-responders & rules
Promotional broadcast campaigns
Role-based access control (RBAC)
Real-time analytics & agent SLA reports
Start with Growth

Enterprise Tier

Unlimited team seats, dedicated infrastructure throughput, bespoke custom integrations, and 24/7 SLA.

৳18,000BDT /month
Team Seats:Unlimited Team Seats
Channel Limits:20 Channels
Orders Allowed:50,000 Orders / mo
AI Token Quota:2,000,000 AI Tokens
Included Capabilities:
Unlimited agent accounts & departments
Dedicated database & Redis caching tier
Custom REST Webhooks & ERP connectors
Custom domain & white-label options
Dedicated technical account manager
24/7 Guaranteed 99.95% SLA agreement
Contact Enterprise
Need custom message volumes or private on-premise cloud deployment?Talk to our Solutions Engineering Team
Frequently Asked Questions

Have Questions? We've Got Answers

Everything you need to know about setting up your omnichannel inbox, AI workflows, and commerce automations.

Digitrix Connect connects directly to Meta's Official WhatsApp Cloud API. You can connect your existing business phone number or provision a new one. This ensures zero risk of account banning, enables interactive message buttons, and gives your brand official Meta verified status.
Get Started in Under 2 Minutes

Ready to Turn Every Chat Into Repeat Revenue?

Equip your agents with AI Copilot, connect your WhatsApp & Messenger channels, and start accepting instant bKash checkout with automated parcel delivery today.

No Credit Card Required•Instant Workspace Creation